For advice on the latest guidance for testing and isolation for Covid-19 please visit Gov.uk guidance for possible or confirmed Covid-19 infections
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
The entrance to the surgery has no steps and fully automatic doors. A disabled parking space is situated in the car park outside the front door. There is an invalid toilet on the premises, and we also have a wheel chair available in the surgery. Please just ask a receptionist who will give any assistance required.
We also have a member of staff who is trained in British Sign Language, and is working to ensure that we meet the requirements of the Disability Discrimination Act.
New Extended Hours Service - Need to see a GP or nurse in the evening or on a weekend? GPs in Derwentside are working together to offer extra GP and Nurse appointments from 6.30pm on weekday evenings and from 09:30am on Saturday and Sunday mornings. The clinics are held at Tanfield View Medical Group. To book an 'Extended Hours' appointment please contact your surgery Monday-Friday 08.30-5.00. When your surgery is closed, please call 111 to access these clinics. If you need to cancel an appointment, after your own surgery has closed, please ring 07548 652124
If you require medical assistance which isn't urgent then you can access advice via the e-consult. A GP or Administrative staff will get back to you within 48 working hours. You can also request fit notes and letters via e-consult.
If you require an Isolation Note for your employer these can be obtained by visiting https://111.nhs.uk/isolation-note/
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(Site updated 13/01/2022)